We’re pleased to announce our new Online Status Update page. This page enables you to check availability of your online service 24/7, and see status updates if issues occur.
To check the connectivity status for Virtual Office CS or SaaS for CS Professional Suite, simply log in to our website, CS.ThomsonReuters.com, and select the Online Product Status link (in the Product Logins box) from our home page.
In the Online Product Status page, an icon appears to the right of each web-based application or service.
|A green icon indicates that there are no known issues.|
|A yellow icon indicates that some of our customers are having accessibility issues.|
|A red icon indicates that none of our customers can access the web application.|
We hope you’ll find this feature useful!
If you have any questions please email us at CS.Support@ThomsonReuters.com or call 800.968.0600 and choose option 2.