Tax & Accounting Blog

New Content Management and Training Tools Improve User Experience

New Content Management and Training Tools Improve User Experience

Just in time for the annual SYNERGY Aumentum User Groups Conference in Fort Worth, Texas, Thomson Reuters is excited to announce a new content management solution. The Customer Center Content Repository rounds out the suite of tools now available on the Thomson Reuters Customer Center. “This innovative content management solution is designed to complement … Read More

A shared, single-code line platform helps customers stay current on technology

A shared, single-code line platform helps customers stay current on technology

By Scot Crismon Vice President of Technology With the rapid evolution of technology, it can be a challenge to create a platform that is truly extensible and customizable — not one that uses a series of one-off features designed for individual customers that will never be used anywhere else. To help customers stay up-to-speed on … Read More

Fostering stronger customer support with a single-code line platform

Fostering stronger customer support with a single-code line platform

Any company worth its salt pays keen attention to customer service. Finding new ways to add value and improve the user experience are cornerstone tenets that can never be underestimated. Both are big drivers for the transition of Aumentum to a single-code line platform. A scalable platform will foster closer, more productive relationships with … Read More