Tax & Accounting Blog

Evaluating Your Firm’s Customer Service

Evaluating Your Firm’s Customer Service

Customer service is a vital component of long-term business retention. Service-based businesses like accounting firms realize the importance of top-quality customer service, but in the era of the ever-decreasing attention span, how do you keep your clients’ attention long enough for them to realize what a great experience they’ll have with your firm? Here are … Read More

Ensure Your Firm’s Future – and Your Sanity – With Knowledge Transfer

Ensure Your Firm’s Future – and Your Sanity – With Knowledge Transfer

It’s April 16. You’re in full let’s-just-forget-this-tax-season-ever-happened mode. Your carpal tunnel kicked into overdrive sometime around March 1. The rest of your body is a mess, too, thanks to the 60, 70, even 80-hour weeks you’ve worked since…well, it seems like forever. Your brain’s so fried you could barely remember how to get home last … Read More

2016 Year-End Training Opportunities

2016 Year-End Training Opportunities

It’s time to boost your productivity and get the most out of your software. Our year-end training is designed to provide you, your firm and employees with the knowledge and skills to help you become more effective and efficient. It’s an investment in yourself and your firm that will pay off next year. Plus, it’s … Read More

Mapping Your Path to Success

Mapping Your Path to Success

Imagine an airline pilot sitting down in the cockpit and saying, “Okay, we’re going to taxi down the runway and we’ll set the compass to west and with any luck we’ll wind up in Los Angeles.” That’s the analogy Ryan J. Niedoba, chief operating officer at Niedoba, Beppel & Company in Berlin, N.J., uses to … Read More

Year-End Training: Thrive in 2016

Year-End Training: Thrive in 2016

2015 Year-End Training Opportunities It’s time to boost your productivity and get the most out of your software. Our year-end training is designed to provide you, your firm and employees with the knowledge and skills to help you become more effective and efficient. It’s an investment in yourself that will pay off next year. Plus, … Read More