Allegan County

Thomson Reuters Tax & Accounting Aumentum Case Studies, Case Studies Archives, Resources December 12, 2012

Fast evolving from a rural to a suburban environment, Allegan County’s population of 111,000 has dramatically increased and continues to grow. Shifts in population, moving south from Grand Rapids and Holland and north from Kalamazoo, have made Allegan the 11th fastest growing County in the State of Michigan. Faced with this increase in constituents, while at the same time experiencing a 20 percent decrease in her staff, prompted County Clerk-Register, Joyce A. Watts to seek a replacement of the County’s old recorder software system. “We had a records system that had met our needs for more than 10 years. However, it was fast becoming obsolete and could not keep up with our present and future needs,” said Watts. “We needed a new system with features that would allow us to provide better and new services to our constituents, but yet with the flexibility to continue to do some things based on the way people use information in this area. And we also needed a system that would allow us to do more with less.”

Click here to read the rest (PDF)