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November 8-11  |  Nashville, TN

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Frequently Asked Questions


How do I register?
Click on the registration button and complete the registration form.

What is the cancellation and refund policy?
A full refund will be issued if registration is cancelled on or before October 10, 2017. Email cs.service@tr.com to cancel.

When will workshop registration open?
Workshop registration will open in late June. We’ll email you when you’re able to start selecting your workshops.

How do I register for the Special Friday Night Event?
Friday Night Event registration is part of the main SYNERGY 2017 registration. However if you did not sign up when you first registered, or you pre-registered, you can add it in the “Schedule” section of the website, contact customer service or stop by the registration desk during the first two days of the conference to purchase your tickets.


What is the special hotel rate?
A limited number of discounted hotel rooms at the Gaylord Opryland Resort & Conference Center, starting at $181 for stays between the dates of November 8-11, 2017, are available until October 16, 2017.

How do I book a hotel room?
You can book a hotel room directly with the Gaylord Opryland Resort & Conference Center online or by calling 877.382.7299 and asking for the Thomson Reuters SYNERGY Professional Conference group rate (Code: TR1).

How can I make changes to my room reservation?
You can make changes to your hotel reservations by calling the Gaylord Opryland Resort & Conference Center at 877.382.7299.


Is the hotel or travel fee included in the conference price?
No, the hotel and travel fee are separate from the price of the SYNERGY 2017 conference.

What airport is closest to the Gaylord Opryland Resort & Conference Center?
The Nashville International Airport is closest to the resort and conference center.

Where can I find information on Nashville?
Find more information about Nashville by visiting visitmusiccity.com.

Agenda & Workshops

Where can I find an agenda for the event?
We’ll post the agenda on the site once full registration has opened in June. You’ll receive an email when the agenda and workshops become available.

How do I register for workshop sessions?
Once workshop registration is open, we’ll send you an email to select your workshops online. If you registered prior to workshops being available, you’ll get advance notice to select classes in late June. Otherwise, you can register and select workshops when full registration opens in July.

Will there be online streaming of the event?
The opening keynote session from Jon Baron will be streamed live on the SYNERGY 2017 homepage on November 8.


How do I download the SYNERGY 2017 conference app?
You’ll receive an email with specific instructions for downloading the app in October.

Can I bring a guest, spouse or children?
Attendees are welcome to bring guests. Guests may attend the Welcome Reception and Friday Night Event, but must register and purchase tickets in advance. (Guests cannot attend conference workshops, keynotes, roundtables or meals.)

What is the recommended attire for the event?
The dress code for the event is business casual. We recommend you bring additional attire if you plan to explore the city. The Friday Night Event is casual.

What should I bring?
We recommend you bring what you would normally pack for a business trip. However, we encourage you to bring extra chargers for electronic devices, any printed materials you may want for workshops (SYNERGY 2017 workshops will be paper-free) and extra business cards.

What if I still have additional questions?
Email additional questions to cs.service@tr.com.