1. Thomson Reuters Tax & Accounting software and research solutions
  2. Thomson Reuters Checkpoint solutions for tax, accounting & audit
  3. Support options for Thomson Reuters Checkpoint customers
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Checkpoint support
Get help with your account and billing, find vendor forms, replace CPE certificates, request disaster assistance or tax-exempt status, and more.

Get answers for your Checkpoint questions

Need help with billing or have a question about your product? Check out the Customer Help Center to find answers to your questions.

Connect with our community

Your secure, online resource to connect with other Thomson Reuters customers and get answers to your product and industry questions. 

Still have questions? Contact your Checkpoint support team

United States
Phone: + 1 800 431 9025 (toll free)
Phone: +1 972 250 7750 (international)
Fax: +1 888 216 1929
Hours: Monday – Friday,
9 a.m. to 7 p.m. ET

Australia & New Zealand
Phone: +1 800 074 333 (toll free)

China
Phone:  +400 881 1417 (toll free)
Phone: +886 226 507 335

Singapore
Phone: +65 6818 5313

United Kingdom
Phone: +0 808 129 5720
Phone: +44 203 285 7642

Checkpoint Global Trade (Boskage)
Phone: +1 888 880 4088
Email
More details

Checkpoint Marketing for Firms 
Phone: +1 866 240 8477
More details

Checkpoint Quickfinder
Phone: +1 800 510 8997
Fax: +1 888 216 1929
Hours: Monday – Friday,
9 a.m. to 7 p.m. ET

Find your Checkpoint account manager

United States customers

International customers

Government customers