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- CS Professional Suite
- Support and training for CS Professional Suite software
- CS Professional Suite Support Hours
Contact support for CS Professional Suite
Our experienced professionals are dedicated to providing the assistance you need—when you need it.
2019 support hours
Our U.S. based staff of experienced professionals is dedicated to providing the assistance you need—when you need it.
Call us at +1 800 968 0600
Regular hours (phone and chat)
Monday through Friday
| January 2 - February 1 | 9:00 a.m. - 8:00 p.m. |
| February 2 - March 1 | 9:00 a.m. - 8:00 p.m. |
| March 2 - March 14 |
9:00 a.m. - 9:00 p.m. |
| March 16 - April 14 | 9:00 a.m. - 8:00 p.m. |
| April 15 | 8:00 a.m. - 12:00 a.m. |
| April 16 - August 31 |
9:00 a.m. - 6:00 p.m. |
| September 1 - December 31 |
To Be Announced |
Extended hours (chat only)
Monday through Friday
| January 2 - February 1 | 8:00 p.m. - 9:00 p.m. |
| February 2 - March 1 | 8:00 a.m. - 9:00 a.m. 8:00 p.m. - 9:00 p.m. |
| April 16 - August 31 |
6:00 p.m. - 8:00 p.m. |
Note: All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website).
Special product support hours
Regular hours (phone and chat)
Monday through Friday
| January 2 - February 1 | 9:00 a.m. - 9:00 p.m. |
| February 2 - March 1 | 8:00 a.m. - 9:00 p.m. |
| March 2 - March 14 |
8:00 a.m. - 10:00 p.m. |
| March 15 | 8:00 a.m. - 12:00 a.m. |
| March 16 - March 31 | 8:00 a.m. - 10:00 p.m. |
| April 1 - April 14 | 8:00 a.m. - 10:00 p.m. |
| April 15 | 8:00 a.m. - 12:00 a.m. |
| April 16 - August 31 |
9:00 a.m. - 8:00 p.m. |
| September 1 - December 31 |
To Be Announced |
Saturdays
| January 5 - January 26 |
10:00 a.m. - 4:00 p.m. |
| February 2 - March 2 | 9:00 a.m. - 5:00 p.m. |
| March 9 | 9:00 a.m. - 8:00 p.m. |
| March 16 - April 6 | 9:00 a.m. - 5:00 p.m. |
| April 13 | 9:00 a.m. - 8:00 p.m. |
| April 20 | 10:00 a.m. - 4:00 p.m. |
Sundays
| March 3 - March 31 | 11:00 a.m. - 5:00 p.m. |
| April 7 | 10:00 a.m. - 5:00 p.m. |
| April 14 | 10:00 a.m. - 8:00 p.m. |
Extended hours (chat only)
Monday through Friday
| January 2 - February 1 |
8:00 p.m. - 9:00 p.m. |
| February 2 - March 1 | 8:00 a.m. - 9:00 a.m. 8:00 p.m. - 9:00 p.m. |
| March 2 - March 14 | 8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| March 16 - March 31 | 8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| April 1 - April 14 |
8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| April 16 - August 31 | 6:00 p.m. - 8:00 p.m. |
| April 20 | 10:00 a.m. - 4:00 p.m. |
Note: All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website).
Regular hours (phone and chat)
Monday through Friday
| January 2 - February 1 | 9:00 a.m. - 9:00 p.m. |
| February 2 - March 1 | 8:00 a.m. - 9:00 p.m. |
| March 2 - March 14 |
8:00 a.m. - 10:00 p.m. |
| March 15 | 8:00 a.m. - 12:00 a.m. |
| March 16 - March 31 | 8:00 a.m. - 10:00 p.m. |
| April 1 - April 14 | 8:00 a.m. - 10:00 p.m. |
| April 15 | 8:00 a.m. - 12:00 a.m. |
| April 16 - August 31 |
9:00 a.m. - 8:00 p.m. |
| September 1 - December 31 |
To Be Announced |
Saturdays
| February 2 - March 2 | 9:00 a.m. - 5:00 p.m. |
| March 9 | 9:00 a.m. - 8:00 p.m. |
| March 16 - April 6 | 9:00 a.m. - 5:00 p.m. |
| April 13 | 9:00 a.m. - 8:00 p.m. |
| April 20 | 10:00 a.m. - 4:00 p.m. |
Sunday
| March 3 - March 31 | 11:00 a.m. - 5:00 p.m. |
| April 7 | 10:00 a.m. - 5:00 p.m. |
| April 14 | 10:00 a.m. - 8:00 p.m. |
Extended hours (chat only)
Monday through Friday
| January 2 - February 1 |
8:00 p.m. - 9:00 p.m. |
| February 2 - March 1 | 8:00 a.m. - 9:00 a.m. 8:00 p.m. - 9:00 p.m. |
| March 2 - March 14 | 8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| March 16 - March 31 | 8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| April 1 - April 14 |
8:00 a.m. - 9:00 a.m. 9:00 p.m. - 10:00 p.m. |
| April 16 - August 31 | 6:00 p.m. - 8:00 p.m. |
| April 20 | 10:00 a.m. - 4:00 p.m. |
Note: All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website).
2019 support closures
Note: Early closing at 5:00 p.m. on August 30, 3:00 p.m. on November 27, 5:00 p.m. on December 23, and 5:00 p.m. on December 31.
- January 1, 2019
New Year's Day - May 24-27, 2019
Memorial Day - July 4-5, 2019
Independence Day
- September 2
Labor Day - November 28-29, 2019
Thanksgiving - December 24-25, 2019
Christmas Day