contact-aumentum-hero

2025 support hours for CS Professional Suite

Our experienced professionals are dedicated to providing the assistance you need—when you need it
Chat now
  1. Technical support hours
  2. Customer support hours

2025 software technical support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 8pm.

Early closing (9am to 6pm) on January 20, May 23, July 3, November 26, December 24, and December 26.

Closed on January 1, May 9, May 26, June 19, July 4, September 1, October 27, November 27-28, and December 25. 

Extended hours by product

  • January 25 (Saturday), 9am to 6pm

    February 17 (Monday), early closing at 6pm

    May 9 (Friday), open for Cloud Audit Suite (Engagement Manager, GoFileRoom, and Guided Assurance)

    June 19 (Thursday), open for Cloud Audit Suite (Engagement Manager, GoFileRoom, and Guided Assurance)

    October 27 (Monday), open for Cloud Audit Suite (Engagement Manager, GoFileRoom, and Guided Assurance)

  • January 18 (Saturday), 9am to 6pm

    January 25 (Saturday), 9am to 6pm

    February 1 (Saturday), 9am to 6pm

    February 8 (Saturday), 9am to 6pm

    February 15 (Saturday), 9am to 6pm

    March 1-2 (weekend), 9am to 6pm

    March 3-14 (weekdays), 8am to 10pm

    March 8-9 (weekend), 9am to 6pm

    March 15-16 (weekend), 9am to 6pm

    March 17 (Monday), 8am to midnight

    March 22 (Saturday), 9am to 6pm

    March 29-30 (weekend), 9am to 6pm

    March 31-April 14 (weekdays), 8am to 10pm

    April 5-6 (weekend), 9am to 6pm

    April 12-13 (weekend), 9am to 6pm

    April 15 (Tuesday), 8am to midnight

    September 2-12 (weekdays), 8am to 10pm

    September 6-7 (weekend), 9am to 6pm

    September 13-14 (weekend), 9am to 6pm

    September 15 (Monday), 8am to midnight

    September 29 - October 14 (weekdays), 8am to 10pm

    October 4-5 (weekend), 9am to 6pm

    October 11-12 (weekend), 9am to 6pm

    October 15 (Wednesday), 8am to midnight

GoSystem Tax RS support hours
SurePrep support hours
Onvio support hours

2025 software customer support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 6pm.

Extended hours (9am to 7pm) are January 2-31 (weekdays; regular hours on January 20) and December 1-30 (weekdays).

Further extended hours (8am to 10pm) on March 17, April 15, September 15, and October 15.

Early closing (9am to 5pm) on May 26, November 26, December 24, and December 31.

Closed on January 1, November 27-28, and December 25.