2023 support hours for CS Professional Suite

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  1. Technical support hours
  2. Customer support hours
  3. Support closures

2023 software technical support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours

January 3 - December 31  9:00 a.m. - 8:00 p.m.

Specialized product hours

  • Weekdays

    January 3 - February 19 9:00 a.m. - 8:00 p.m.
    February 21 - May 25 9:00 a.m. - 8:00 p.m.
    May 30 - September 1 9:00 a.m. - 8:00 p.m.
    September 5 - November 21 9:00 a.m. - 8:00 p.m.
    November 27 - December 21 9:00 a.m. - 8:00 p.m.
    December 26 - December 29 9:00 a.m. - 8:00 p.m.

    Saturdays

    January 21 - January 28 9:00am - 6:00pm

    *Hours are 9:00 a.m - 6:00 p.m. on February 20, May 26, July 3, November 22, December 22.

  • Weekdays

    January 3 - January 31 9:00 a.m. - 8:00 p.m.
    February 1 - March 3 9:00 a.m. - 8:00 p.m.
    March 6 - March 14 8:00 a.m. - 10:00 p.m.
    March 16 - March 31 9:00 a.m. - 8:00 p.m.
    April 3 - April 7 9:00 a.m. - 8:00 p.m.
    April 10 - April 17 8:00 a.m. - 10:00 p.m.
    April 19 - May 25 9:00 a.m. - 8:00 p.m.
    May 30 - June 30 9:00 a.m. - 8:00 p.m.
    July 5 - September 1 9:00 a.m. - 8:00 p.m.
    September 5 - September 14 8:00 a.m. - 10:00 p.m.
    September 16 - September 29 9:00 a.m. - 8:00 p.m.
    October 2 - October 13 8:00 a.m. - 10:00 p.m.
    October 17 - November 21 9:00 a.m. - 8:00 p.m.
    November 27 - December 21 9:00 a.m. - 8:00 p.m.
    December 26 - December 29 9:00 a.m. - 8:00 p.m.

    * Hours are 9:00am - 6:00pm on May 26, July 3, November 22, December 22

    ** Hours are 8:00am - 12:00am on March 15, April 18, September 15, and October 16

    Saturdays

    January 21 - January 28 9:00 a.m. - 6:00 p.m.
    February 4 – March 4 9:00 a.m. - 6:00 p.m.
    March 11 9:00 a.m. - 6:00 p.m.
    March 18 - April 8 9:00 a.m. - 6:00 p.m.
    April 15 9:00 a.m. - 6:00 p.m.
    September 9 9:00 a.m. - 6:00 p.m.
    October 7 - October 14 9:00 a.m. - 6:00 p.m.

    Sundays

    March 5 9:00 a.m. - 6:00 p.m.
    March 12 9:00 a.m. - 6:00 p.m.
    April 2 - April 9 9:00 a.m. - 6:00 p.m.
    April 16 9:00 a.m. - 6:00 p.m.
    September 10 9:00 a.m. - 6:00 p.m.
    October 8 - October 15 9:00 a.m. - 6:00 p.m.

  • Weekdays

    January 3 - January 31 9:00am - 8:00pm
    February 1 - March 3 9:00am - 8:00pm
    March 6 - March 14 8:00am - 10:00pm
    March 16 - March 31 9:00am - 8:00pm
    April 3 - April 7 9:00am - 8:00pm
    April 10 - April 17 8:00am - 10:00pm
    April 19 - May 25 9:00am - 8:00pm
    May 30 - June 30 9:00am - 8:00pm
    July 5 - September 1 9:00am - 8:00pm
    September 5 - September 14 9:00am - 8:00pm
    September 16 - September 29 9:00am - 8:00pm
    October 2 - October 13 8:00am - 10:00pm
    October 17 - November 21 9:00am - 8:00pm
    November 27 - December 21 9:00am - 8:00pm
    December 26 - December 29 9:00am - 8:00pm

    *Hours are 9:00am - 6:00pm on May 26, July 3, November 22, December 22

    ** Hours are 8:00am - 12:00am on March 15, April 18, September 15, and October 16

    Saturdays

    February 25 – March 4 9:00 a.m. - 6:00 p.m.
    March 11 9:00 a.m. - 6:00 p.m.
    March 18 - April 8 9:00 a.m. - 6:00 p.m.
    April 15 9:00 a.m. - 6:00 p.m.
    September 9 9:00 a.m. - 6:00 p.m.
    October 7 - October 14 9:00 a.m. - 6:00 p.m.

    Sundays

    March 5 9:00 a.m. - 6:00 p.m.
    March 12 9:00 a.m. - 6:00 p.m.
    April 2 - April 9 9:00 a.m. - 6:00 p.m.
    April 16 9:00 a.m. - 6:00 p.m.
    September 10 9:00 a.m. - 6:00 p.m.
    October 8 - October 15 9:00 a.m. - 6:00 p.m.
Onvio support hours

Software Technical Support Closures

January 2 New Year's Day Company Holiday
May 12 WHO Mental Health Day Company Holiday
May 29 Memorial Day Company Holiday
June 19 Juneteenth Day
July 4 July 4th Company Holiday
September 4 Labor Day Company Holiday
October 23 WHO Mental Health Day Company Holiday
November 23 Thanksgiving Company Holiday
November 24 Day After Thanksgiving Company Holiday
December 25 Christmas Day Holiday

Software Technical Support Early closings

May 26, 6:00pm
July 3, 6:00pm
November 22, 6:00pm
December 22, 6:00pm

2023 software customer support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours

January 3 - January 31 9:00 a.m. - 7:00 p.m.
February 1 - November 24 9:00 a.m. - 6:00 p.m.
November 27  - December 21 9:00 a.m. - 7:00 p.m.
December 26 - December 29 9:00 a.m. - 7:00 p.m.

*Hours are 9:00a.m. - 6:00p.m. on January 16 and December 22

**Hours are 8:00am-10:00pm on March 15, April 18, September 15, October 16

Software Customer Support Closures

November 23 Thanksgiving Company Holiday
November 24 Day After Thanksgiving Company Holiday
December 25 Christmas Day Holiday

Software Customer Support Early closings  

January 17, 6:00 p.m.
December 22, 6:00p.m.