2026 support hours for CS Professional Suite
2026 software technical support hours
All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)
+1 800 968 0600
Regular hours are weekdays from 9am to 8pm.
Early closing (9am to 6pm) on May 22, July 2, November 25, December 24, and December 31.
Closed on January 1, May 8, May 25, June 19, July 3, September 7, November 26-27, and December 25.
Special hours by product
January 19 (Monday), early closing at 6pm
January 31 (Saturday), 9am to 6pm
February 16 (Monday), early closing at 6pm
Phone support:
January 19 (Monday), early closing at 6pm
January 24 (Saturday), 9am to 6pm
January 31 (Saturday), 9am to 6pm
February 7 (Saturday), 9am to 6pm
February 14 (Saturday), 9am to 6pm
February 21 (Saturday), 9am to 6pm
February 28 (Saturday), 9am to 6pm
March 7-8 (weekend), 9am to 6pm
March 2-13 (weekdays), 8am to 8pm
March 14-15 (weekend), 9am to 6pm
March 16 (Monday), 8am to midnight
March 21 (Saturday), 9am to 6pm
March 28 (Saturday), 9am to 6pm
March 30-April 3 (weekdays), 8am to 8pm
April 4 (Saturday), 9am to 6pm
April 6-April 14 (weekdays), 8am to 10pm
April 11-12 (weekend), 9am to 6pm
April 15 (Wednesday), 8am to midnight
August 31-14 (weekdays), 8am to 8pm
September 12-13 (weekend), 9am to 6pm
September 15 (Tuesday), 8am to midnight
September 28 - October 14 (weekdays), 8am to 8pm
October 10-11 (weekend), 9am to 6pm
October 15 (Thursday), 8am to midnight
Chat support:
January 19 (Monday), early closing at 6pm
January 24 (Saturday), 9am to 6pm
January 31 (Saturday), 9am to 6pm
February 7 (Saturday), 9am to 6pm
February 14 (Saturday), 9am to 6pm
February 21 (Saturday), 9am to 6pm
February 28 (Saturday), 9am to 6pm
March 7-8 (weekend), 9am to 6pm
March 2-13 (weekdays), 8am to 10pm
(8pm to 10pm extended hours)March 14-15 (weekend), 9am to 6pm
March 16 (Monday), 8am to midnight
March 21 (Saturday), 9am to 6pm
March 28 (Saturday), 9am to 6pm
March 30-April 14 (weekdays), 8am to 10pm
(8pm to 10pm extended hours)April 4-5 (weekend), 9am to 6pm
April 11-12 (weekend), 9am to 6pm
April 15 (Wednesday), 8am to midnight
August 31-14 (weekdays), 8am to 10pm
September 12-13 (weekend), 9am to 6pm
September 15 (Tuesday), 8am to midnight
September 28 - October 14 (weekdays), 8am to 10pm
October 10-11 (weekend), 9am to 6pm
October 15 (Thursday), 8am to midnight
January 19 (Monday), early closing at 6pm
February 16 (Monday), early closing at 6pm
May 8 (Friday), Open
June 19 (Friday), Open
October 26 (Monday), Open
2026 software customer support hours
All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)
+1 800 968 0600
Regular hours are weekdays from 9am to 6pm.
Extended hours (9am to 7pm) are January 2-30 (weekdays; regular hours on January 19) and December 1-30 (weekdays).
Further extended hours (8am to 10pm) on March 16, April 15, September 15, and October 15.
Early closing (9am to 5pm) on May 25, November 25, December 24, and December 31.
Closed on January 1, July 3, November 26-27, and December 25.
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