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2024 support hours for CS Professional Suite

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  1. Technical support hours
  2. Customer support hours

2024 software technical support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 8pm.

Early closing (9am to 6pm) on May 24, July 3, November 27, December 24, and December 31.

Closed on January 1, May 10, May 27, June 19, July 4, September 2, October 28, November 28-29, and December 25. 

Extended hours by product

  • January 15 (Monday), closing early at 6pm ET

    January 20 (Saturday), 9am to 6pm

    January 27 (Saturday), 9am to 6pm 

    February 19 (Monday), closing early at 6pm ET

  • January 20 (Saturday), 9am to 6pm

    January 27 (Saturday), 9am to 6pm

    February 3 (Saturday), 9am to 6pm

    February 10 (Saturday), 9am to 6pm

    February 17 (Saturday), 9am to 6pm

    February 24 (Saturday), 9am to 6pm

    March 2-3 (weekend), 9am to 6pm

    March 4-14 (weekdays), 8am to 10pm

    March 15 (Friday), 8am to midnight

    March 16 (Saturday), 9am to 6pm

    March 23 (Saturday), 9am to 6pm

    March 30-31 (weekend), 9am to 6pm

    April 1-12 (weekdays), 8am to 10pm

    April 6-7 (weekend), 9am to 6pm

    April 13-14 (weekend), 9am to 6pm

    April 15 (Monday), 8am to midnight

    September 3-6 (weekdays), 8am to 10pm

    September 7-8 (weekend), 9am to 6pm

    September 14-15 (weekend), 9am to 6pm

    September 16 (Monday), 8am to midnight

    September 28 (Saturday), 9am to 6pm

    September 30 - October 14 (weekdays), 8am to 10pm

    October 5-6 (weekend), 9am to 6pm

    October 12-13 (weekend), 9am to 6pm

    October 15 (Tuesday), 8am to midnight

  • February 24 (Saturday), 9am to 6pm

    March 2-3 (weekend), 9am to 6pm

    March 9-10 (weekend), 9am to 6pm

    March 11-14 (weekdays), 8am to 10pm

    March 15 (Friday), 8am to midnight

    April 1-12 (weekdays), 8am to 10pm

    April 7 (Sunday), 9am to 6pm

    April 13-14 (weekend), 9am to 6pm

    April 15 (Monday), 8am to midnight

    September 7-8 (weekend), 9am to 6pm

    September 9-13 (weekdays), 8am to 10pm

    September 14-15 (weekend), 9am to 6pm

    September 16 (Monday), 8am to midnight

    September 28 (Saturday), 9am to 6pm

    October 5-6 (weekend), 9am to 6pm

    October 7-11 (weekdays), 8am to 10pm

    October 12-13 (weekend), 9am to 6pm

    October 15 (Tuesday), 8am to midnight

Onvio support hours
SurePrep support hours

2024 software customer support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 6pm.

Extended hours (9am to 7pm) are January 2-31 (weekdays; regular hours on January 15) and December 2-30 (weekdays).

Further extended hours (8am to 10pm) on March 15, April 15, September 16, and October 15.

Early closing (9am to 5pm) on May 24, November 27, December 24, and December 31.

Closed on January 1, November 28-29, and December 25.