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2026 support hours for CS Professional Suite

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  1. Technical support hours
  2. Customer support hours

2026 software technical support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 8pm.

Early closing (9am to 6pm) on May 22, July 2, November 25, December 24, and December 31.

Closed on January 1, May 8, May 25, June 19, July 3, September 7, October 26, November 26-27, and December 25. 

Special hours by product

  • January 19 (Monday), early closing at 6pm

    January 31 (Saturday), 9am to 6pm

    February 16 (Monday), early closing at 6pm

  • Phone support:

    January 19 (Monday), early closing at 6pm

    January 24 (Saturday), 9am to 6pm

    January 31 (Saturday), 9am to 6pm

    February 7 (Saturday), 9am to 6pm

    February 14 (Saturday), 9am to 6pm

    February 21 (Saturday), 9am to 6pm

    February 28 (Saturday), 9am to 6pm

    March 7-8 (weekend), 9am to 6pm

    March 2-13 (weekdays), 8am to 8pm

    March 14-15 (weekend), 9am to 6pm

    March 16 (Monday), 8am to midnight

    March 21 (Saturday), 9am to 6pm

    March 28 (Saturday), 9am to 6pm

    March 30-April 3 (weekdays), 8am to 8pm

    April 4 (Saturday), 9am to 6pm

    April 6-April 14 (weekdays), 8am to 10pm

    April 11-12 (weekend), 9am to 6pm

    April 15 (Wednesday), 8am to midnight

    August 31-14 (weekdays), 8am to 8pm

    September 12-13 (weekend), 9am to 6pm

    September 15 (Tuesday), 8am to midnight

    September 28 - October 14 (weekdays), 8am to 8pm

    October 10-11 (weekend), 9am to 6pm

    October 15 (Thursday), 8am to midnight

    Chat support:

    January 19 (Monday), early closing at 6pm

    January 24 (Saturday), 9am to 6pm

    January 31 (Saturday), 9am to 6pm

    February 7 (Saturday), 9am to 6pm

    February 14 (Saturday), 9am to 6pm

    February 21 (Saturday), 9am to 6pm

    February 28 (Saturday), 9am to 6pm

    March 7-8 (weekend), 9am to 6pm

    March 2-13 (weekdays), 8am to 10pm

    March 14-15 (weekend), 9am to 6pm

    March 16 (Monday), 8am to midnight

    March 21 (Saturday), 9am to 6pm

    March 28 (Saturday), 9am to 6pm

    March 30-April 14 (weekdays), 8am to 10pm

    April 4-5 (weekend), 9am to 6pm

    April 11-12 (weekend), 9am to 6pm

    April 15 (Wednesday), 8am to midnight

    August 31-14 (weekdays), 8am to 10pm

    September 12-13 (weekend), 9am to 6pm

    September 15 (Tuesday), 8am to midnight

    September 28 - October 14 (weekdays), 8am to 10pm

    October 10-11 (weekend), 9am to 6pm

    October 15 (Thursday), 8am to midnight

  • Open from 9am to 6pm on weekdays

    January 19 (Monday), early closing at 6pm

    February 16 (Monday), early closing at 6pm

    May 8 (Friday), Open

    October 26 (Monday), Open

GoSystem Tax RS support hours
SurePrep support hours
Onvio support hours

2026 software customer support hours

All times are in Eastern Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 968 0600

Regular hours are weekdays from 9am to 6pm.

Extended hours (9am to 7pm) are January 2-30 (weekdays; regular hours on January 19) and December 1-30 (weekdays).

Further extended hours (8am to 10pm) on March 16, April 15, September 15, and October 15.

Early closing (9am to 5pm) on May 25, November 25, December 24, and December 31.

Closed on January 1, July 2, July 3, November 26-27, and December 25.