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2024 support hours for SurePrep

Our experienced professionals are dedicated to providing the assistance you need—when you need it

2024 SurePrep for tax professionals support hours

All times are in Pacific Time, and may be subject to occasional exceptions (advance notification will be posted on this website)

+1 800 805 8582

Regular hours are weekdays from 7am to 5pm.

Closed on January 1, January 15, May 10, May 27, June 19, July 4, September 2, October 28 November 28-29, and December 25. 

Extended hours (6am to 6pm) are January 16 to April 15 (weekdays) and September 3 to October 15 (weekdays).

Weekend hours (7am to 2pm) are offered on these dates:

January 20 (Saturday)

January 27 (Saturday)

February 3 (Saturday)

February 10 (Saturday)

February 17 (Saturday)

February 24 (Saturday)

March 2 (Saturday)

March 9 (Saturday)

March 16 (Saturday)

March 23 (Saturday)

March 30 (Saturday)

April 6-7 (weekend)

April 13-14 (weekend)

September 7 (Saturday)

September 14 (Saturday)

September 21 (Saturday)

September 28 (Saturday)

October 5 (Saturday)

October 12 (Saturday)