2026 support hours for SurePrep
2026 SurePrep for tax professionals support hours
All times are in Pacific Time, and may be subject to occasional exceptions (advance notification will be posted on this website)
+1 800 805 8582
Regular hours are weekdays from 7am to 5pm.
Early closing (7am to 3pm) on May 22, July 2, November 25, December 24, and December 31.
Closed on January 1, May 8, May 25, June 19, July 3, September 7, October 26, November 26-27, and December 25.
Extended hours (6am to 5pm) are offered weekdays between January 20 to February 27, March 17 to March 27, August 31 to September 4, and September 16 to October 2.
Extended hours (6am to 6pm) are offered weekdays between March 2 to March 16, March 30 to April 15, September 8 to September 15, and October 5 to October 15.
Weekend hours (7am to 2pm) are offered on Saturdays between February 7 and April 11.
2026 TaxCaddy for tax payers support hours
All times are in Pacific Time, and may be subject to occasional exceptions (advance notification will be posted on this website)
+1 800 805 8582
Regular hours are weekdays from 7am to 5pm.
Early closing (7am to 3pm) on January 19, May 22, July 2, November 25, December 24, and December 31.
Closed on January 1, May 8, May 25, June 19, July 3, September 7, October 26, November 26-27, and December 25.
Weekend hours (7am to 2pm) are offered on Saturdays between February 7 and April 11.