Skip to content
Federal Tax

IRS Extends Hours for Face-to-Face Taxpayer Assistance

Checkpoint Federal Tax Update Staff  

· 5 minute read

Checkpoint Federal Tax Update Staff  

· 5 minute read

The IRS has announced that nearly all of its Taxpayer Assistance Centers (TACs) will extend their weekly office hours during tax season to provide taxpayers with additional help. (IR 2024-25, 1/29/2024)

The extended office hours will continue through Tuesday, April 16, 2024. To find out whether a nearby TAC is offering extended hours, taxpayers can use the Taxpayer Assistance Center Office Locator. A taxpayer uses their zip code to find local TACs. The TAC locator contains information about what services each TAC offers, the TACs extended hours, if any, a phone number and directions to the TAC.

Note. Normally, TACs are open Monday through Friday from 8:30 am to 4:30 pm and operate by appointment. Taxpayers can call 844-545-5640 to make an appointment at their local TAC.

During these additional office hours, TACs will offer services to walk-ins; however,

  • Taxpayers who want to make cash tax payments must have an appointment, and
  • Taxpayers needing a sign language or foreign language interpreter should make an appointment.

Note. Taxpayers who need in-person identity verification services must bring two forms of identification, one of which must be a current government issued photo ID.

Tax return preparation options. TACs are not providing tax return preparation services; however, qualified taxpayers can get help from the following free services:

For more information about VITA and TCE tax preparation services, see Checkpoint’s Federal Tax Coordinator ¶ S-1704.5.


Get all the latest tax, accounting, audit, and corporate finance news with Checkpoint Edge. Sign up for a free 7-day trial today.

More answers