IRS CEO Frank Bisignano said the agency plans to make aggressive use of “super intelligence” in 2027, framing the technology as a major accelerant for taxpayer service and collections.
Speaking October 29, 2026, at CERCA’s fall conference, Bisignano, who serves on the White House task force on super intelligence, said he personally prefers the term over “artificial intelligence, aligning with the Trump Administration’s September directive.
He described technology as a “great enabler” and said the IRS is approaching 2027 as a year when super intelligence could dramatically compress timelines for the agency’s work.
“The things that would have taken five years will get done in one year,” Bisignano said. “Things that we could get to only 3% of the opportunity, we’re going to get into 100.”
Bisignano said the technology should improve performance, enhance service, and ultimately help the government collect more revenue.
“I think it’s a gift,” he said.
While acknowledging concerns about the risks of AI, Bisignano compared the skepticism to past worries about major inventions, including the automobile.
“We’re gonna use it to the max,” he told tax industry attendees, adding that the agency would do so “responsibly” and pursue “outsized outcomes” that serve tax industry clients and federal taxpayers.
The comments come after the Government Accountability Office (GAO) issued a March report warning that the IRS faces significant challenges in managing its expanding AI portfolio. GAO found that the IRS had 126 active AI use cases in its inventory as of June 2025, up from 10 in August 2022. Most were categorized as improving operational efficiency or supporting tax compliance and fraud detection, and 61% were still in development at that point.
GAO said major staffing reductions in 2025 could “greatly affect” the IRS’ ability to use AI. The agency’s Research, Applied Analytics and Statistics group lost 63 employees who had worked full- or part-time on AI, and GAO said the IRS had not identified needed AI skills or developed a plan to address gaps.
GAO also found weaknesses in the IRS’ AI inventory and governance, including omitted use cases and no agencywide process for managing AI investments against strategic goals. The IRS agreed with all eight GAO recommendations.
Separately, the IRS Office of Professional Responsibility issued introductory guidance in June on responsible AI use in federal tax practice. The guidance warned practitioners that AI-generated work must be independently reviewed, client data must be protected, and Circular 230 duties on diligence, competence, fees, written advice, and firm procedures continue to apply.
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