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Terms and conditions
These terms govern your use of the Thomson Reuters products and services that reference these terms. “We”, “our” and “Thomson Reuters” means the Thomson Reuters entity providing the products and services and, where applicable, its affiliates; “you” and “your” means the client, customer or subscriber.
The Thomson Reuters products and services, the quantities, charges and other details of your purchase will be identified at time of purchase in an order form which will be provided electronically. The order form, these terms, and any additional applicable terms constitute the complete agreement (the “Agreement”) and supersede any prior and contemporaneous discussions, agreements or representations and warranties regarding your order. Other terms and conditions you incorporate in any purchase order or otherwise are not part of the Agreement and do not apply.
(a) Limited License. Together with our licensors, we own and retain ownership of all rights of whatever nature in and to our products, services, and data (whether tangible or intangible). You may access, view, install, use, copy, modify and distribute our property only as expressly specified in the Agreement and each of us shall at all times act in accordance with applicable laws, including export controls and economic sanctions that apply to us in connection with the Agreement.
(b) Updates. Our products and services change from time to time but we will not change the fundamental nature of our products and services unless the change is the result of the modification or termination of an agreement with a third party provider or as required to comply with any law.
(c) Passwords. Your access to certain products and services is password protected. You are responsible for assigning the passwords and for ensuring that passwords are kept confidential. Sharing passwords is strictly prohibited. Each of us shall maintain industry standard computing environments to ensure that both your and our property is secure and inaccessible to unauthorized persons. You must advise us immediately if you are aware of any unauthorized use or access by third parties to your passwords.
(d) Unauthorized Technology. Unless previously authorized by Thomson Reuters, you must not (i) run or install any computer software or hardware on our products, services or network; (ii) use any technology to automatically download, mine, scrape or index our data; or (iii) automatically connect (whether through APIs or otherwise) our data to other data, software, services or networks. Neither of us will knowingly introduce any malicious software or technologies into any products, services or networks.
(e) Related Information. We may access, collect and use information related to you and your use of our products and services (“Related Information”) for customer and technical support, for regulatory and third party compliance purposes, to protect and enforce our rights and monitor compliance with the terms of this Agreement, and to recommend additional products or services. We may pass this information to our third party providers for the same purposes. You grants us and our affiliates the perpetual right to use Related Information and any feedback provided by you for purposes such as to test, develop, improve and enhance our products and services, and to create and own derivative works based on Related Information and feedback, so long as neither you nor any other individual is identifiable.
(f) Third Party Providers. Our products and services may include data and software from third parties. Some third party providers require Thomson Reuters to pass additional terms through to you. The third party providers change their terms occasionally and new third party providers are added from time to time. You agree to comply with all applicable third party terms. To see the current third party additional terms for our products and services click the following URL: www.thomsonreuters.com/thirdpartyterms.
(g) Third Party Supplemental Software. You may be required to license third party software to operate some of our products and services. Additional terms may apply to the third party software.
(h) Limitations. Unless otherwise expressly permitted in the Agreement, you may not: (i) sell, sublicense, distribute, display, store, copy, modify, decompile or disassemble, reverse engineer, translate or transfer our property in whole or in part, or as a component of any other product, service or material; (ii) use our property or our third party providers’ property to create any derivative works or competitive products; or (iii) allow any third parties to access, use or benefit from our property in any way. Exercising legal rights that cannot be limited by agreement is not precluded. If you are in the business of providing audit, tax, accounting, or legal services to your clients, this Section 1(h) does not preclude you from using our products to benefit your customers in the ordinary course of your business. Except as expressly set forth in this Agreement we retain all rights and you are granted no rights in or to our products, services and data.
(i) Services. We will provide the services using reasonable skill and care. The professional services applicable to your order, if any, are described in the ordering document or a statement of work.
(j) Security. Each of us will use and will require any third party data processors to use industry standard organizational, administrative, physical and technical safeguards to protect the other’s information. Each party will inform the other in accordance with applicable law if such party becomes aware of any unauthorized third party access to the other party’s content and will use reasonable efforts to remedy identified security vulnerabilities.
(a) License. In the ordinary course of your business and for your internal business purposes only, you may view, use, download and print data from our information services for individual use and may on an infrequent, irregular and ad hoc basis, distribute limited extracts of the data that have no independent commercial value and could not be used as a substitute for any service (or a substantial part of it) provided by Thomson Reuters, our affiliates or our third party providers. Thomson Reuters and the third party content provider, if applicable, must be cited and credited as the source where data is permitted to be used or distributed. Copyright notices must be retained on transmitted or printed items.
(b) Further Distribution. You may also distribute the data: (i) to authorized users; (ii) to government and regulatory authorities, if specifically requested; and (iii) to third party advisors, limited to the extent required to advise you and provided they are not competitors of Thomson Reuters. The US Copyright Act (17 U.S.C.A. 107) fair use provision or the Copyright Designs and Patents Act 1988, Part I, Chapter III or other applicable legislation may allow additional uses.
(a) License. You may install and use our software and documentation only for your own internal business purposes. Software licenses include updates (bug fixes, patches, maintenance releases), and do not include upgrades (releases or versions that include new features or additional functionality) or APIs unless expressly stated otherwise by Thomson Reuters. We may provide additional terms to detail your permitted installations, users, locations, the specified operating environment and other permissions. You may use our software in object code only. You may make necessary copies of our software only for backup and archival purposes.
(b) Delivery. We deliver our installed software by making it available for download. When you download our software and documentation, if any, you are accepting it for use in accordance with the Agreement.
(a) License. You may use our hosted software only for your own internal business purposes.
(b) Delivery. We deliver our hosted software by providing you with online access to it. When you access our hosted software, you are accepting it for use in accordance with the Agreement.
(c) Content. Our hosted software is designed to protect the content you upload. You grant Thomson Reuters permission to use, store and process your content in accordance with applicable law. Access and use of your content by Thomson Reuters, our employees and contractors will be directed by you and limited to the extent necessary to deliver the hosted software, including training, research assistance, technical support and other services. We may delete or disable your content if required under applicable laws and in such instances we will use our reasonable efforts to provide notice to you. If your content is lost or damaged, we will assist you in restoring the content to the hosted software from your last available back up copy.
(a) Payment and Taxes. You must pay charges billed to the debit or credit card provided, or via Automated Clearing House (“ACH”), as described below. If you are a non-government subscriber and you fail to pay your charges, you are responsible for collection costs including attorneys’ fees. You must also pay applicable taxes and duties, other than taxes on our income, in addition to the price quoted unless you provide valid proof that you are exempt. You must notify us of any billing disputes within 15 days of the date we charge your billing account.
(b) Automatic Charging. You agree to automatic charging of all fees due to Thomson Reuters (Tax & Accounting) Inc. (“TRTA”) under your billing account. You authorize TRTA to automatically charge fees under your order to the credit or debit card account provided, or via ACH debit as provided. Such charges may include one-time and other periodic charges under your agreement(s) with TRTA. To the extent applicable, you agree to be bound by the NACHA Operating Rules with respect to such charges. This authorization will remain in effect until revoked in writing and TRTA receives such notice. Participation may be terminated at any time by cancelling your Auto Pay enrollment at the following URL: https://tax.thomsonreuters.com/cancel/.
(c) Changes. Except as otherwise specifically stated at time of purchase, we may change the charges for our products and services with effect from the start of each renewal term by giving you at least 30 days’ notice. If solely as the result of this annual adjustment, we increase the fees by more than the greater of 5% or the consumer price index (all items) in the jurisdiction where you are located, you may terminate the applicable product or service by notifying Thomson Reuters within 30 days of the date of Thomson Reuters’ notice of increase.
(d) Excess Use. You must pay additional charges if you exceed the scope of use we have described, based on the rates specified at time of purchase or our current standard pricing, whichever is greater. We may change the charges if you merge with, acquire or are acquired by another entity which results in additional access to our products, services or data.
Each of us will at all times process and disclose personally identifiable information received as a result of this Agreement (“PII”) in accordance with applicable law and our Privacy Statement. Each of us will use reasonable efforts to assist one another in relation to the investigation and remedy of any claim, allegation, action, suit, proceeding or litigation with respect the unauthorized or unlawful destruction, loss, alteration, disclosure or access to PII. You acknowledge and agree to the transfer and processing of PII in the geographical regions necessary for Thomson Reuters to fulfill our obligations. If you are located in the UK or the EEA you are the data controller and we are the data processor for any PII you transfer to Thomson Reuters, and you must transfer that PII in accordance with applicable laws. PII includes any information relating to an identified living natural person or a living natural person who can be identified directly or indirectly by means reasonably likely to be used by the controller of the information, or any other natural or legal person.
Confidential information received from each other will not be disclosed to anyone else except to the extent required by law or as permitted under the Agreement. If a court or government agency orders either of us to disclose the confidential information of the other, the other will be promptly notified so that an appropriate protective order or other remedy can be obtained unless the court or government agency prohibits prior notification. This paragraph shall survive three (3) years after the termination of the Agreement or until the information is no longer deemed confidential under applicable law, whichever occurs first.
THE WARRANTIES IN THIS SECTION ARE THE EXCLUSIVE WARRANTIES FROM THOMSON REUTERS AND EXCLUDE ALL OTHER WARRANTIES, CONDITIONS OR OTHER TERMS (EXPRESS OR IMPLIED), INCLUDING WARRANTIES OF PERFORMANCE, MERCHANTABILITY, NON-INFRINGEMENT, SUITABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS AND CURRENTNESS. IN ENTERING INTO THIS AGREEMENT, NEITHER PARTY HAS RELIED UPON ANY STATEMENT, REPRESENTATION, WARRANTY OR AGREEMENT OF THE OTHER P ARTY EXCEPT FOR THOSE EXPRESSL Y CONTAINED IN THIS AGREEMENT.
(a) EXCLUSION OF WARRANTIES. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, WE DO NOT WARRANT OR REPRESENT OR INCLUDE ANY OTHER TERM THAT THE PRODUCTS OR SERVICES WILL BE DELIVERED FREE OF ANY INACCURACIES, INTERRUPTIONS, DELAYS, OMISSIONS OR ERRORS, OR THAT ANY OF THESE WILL BE CORRECTED.
(b) INFORMATION. OUR INFORMATION PRODUCTS ARE PROVIDED “AS IS” WITHOUT ANY WARRANTY, CONDITION OR ANY OTHER TERM OF ANY KIND.
(c) SOFTWARE. WE WARRANT OUR SOFTWARE PRODUCTS WILL CONFORM TO OUR DOCUMENTATION FOR 90 DAYS AFTER DELIVERY.
(d) DISCLAIMER. YOU ARE SOLEL Y RESPONSIBLE FOR THE PREPARATION, CONTENT, ACCURACY AND REVIEW OF ANY DOCUMENTS, DATA, OR OUTPUT PREPARED OR RESULTING FROM THE USE OF ANY PRODUCTS OR SERVICES AND FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON THE DATA CONTAINED IN OR GENERATED BY THE PRODUCTS OR SERVICES. IN NO EVENT SHALL WE OR OUR THIRD PARTY PROVIDERS BE LIABLE FOR ANY AMOUNTS IMPOSED BY ANY GOVERNMENTAL OR REGULATORY AUTHORITY.
(e) NO ADVICE. WE ARE NOT PROVIDING FINANCIAL, TAX AND ACCOUNTING, LEGAL NOR ANY OTHER PROFESSIONAL ADVICE BY ALLOWING YOU TO ACCESS AND USE OUR PRODUCTS, SERVICES OR DATA. YOUR DECISIONS MADE IN RELIANCE ON THE PRODUCTS OR SERVICES OR YOUR INTERPRETATIONS OF OUR DATA ARE YOUR OWN FOR WHICH YOU HAVE FULL RESPONSIBILITY.
(a) LIMITATION. EACH PARTY’S ENTIRE LIABILITY IN ANY CALENDAR YEAR FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE AGREEMENT, INCLUDING FOR NEGLIGENCE, WILL NOT EXCEED THE AMOUNT YOU PAID IN THE PRIOR 12 MONTHS FOR THE PRODUCT OR SERVICE THAT IS THE SUBJECT OF THE CLAIM FOR DAMAGES. NEITHER PARTY IS LIABLE TO THE OTHER FOR INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF DATA, OR LOSS OF PROFITS (IN EITHER CASE, WHETHER DIRECT OR INDIRECT) EVEN IF SUCH DAMAGES OR LOSSES COULD HAVE BEEN FORESEEN OR PREVENTED.
(b) Unlimited Liability. Section 9(a) does not limit either party’s’ liability for (i)fraud, fraudulent misrepresentation, willful misconduct, or conduct that demonstrates reckless disregard for the rights of others; (ii) negligence causing death or personal injury; or (iii) infringement of intellectual property rights. Section 9(a) does not limit your liability in relation to Section 9(e) or for claims for reimbursement arising thereunder; or to pay our charges and all amounts for use of the products and services that exceed the usage permissions and restrictions granted to you.
(c) Claims Period. Claims must be brought within 12 months after the basis for the claim becomes known to the person asserting the claim.
(d) Third Party Intellectual Property. If a third party sues you claiming that our products, services or data, excluding any portions of the same provided by our third party providers infringes their intellectual property rights and your use of such products, services or data has been in accordance with the terms of the Agreement, we will defend you against the claim and pay damages that a court finally awards against you or that are included in a settlement approved by Thomson Reuters, provided the claim does not result from: (i) a combination of all or part of our products, services or data with technology, products, services or data not supplied by Thomson Reuters; (ii) modification of all or part of our products, services or data other than by Thomson Reuters or our subcontractors; (iii) use of a version of our products, services or data after we have notified you of a requirement to use a subsequent version; or (iv) your breach of this Agreement. Our obligation in this Section9(d) is conditioned on you (A) promptly notifying Thomson Reuters in writing of the claim; (B) supplying information we reasonably request; and (C) allowing Thomson Reuters to control the defense and settlement.
(e) Your Responsibilities. You are responsible for (i) complying with this Agreement; (ii) proper use of our products and services in accordance with all usage instructions; (iii) adhering to the minimum recommended technical and security requirements including but not limited to implementing and maintaining proper and adequate virus or malware protection, proper and adequate backup and recovery systems and installing software updates; (iv) changes you make to our product, services or data; (v) your combination of our products, services or other property with any other materials; (vi) claims brought by third parties using or receiving the benefit of our products, services or data through you, except claims covered by Section 9(d); and (vii) claims resulting from your violation of law, or violation of our or any third party rights. You must reimburse Thomson Reuters for any losses we incur with respect to your failure to comply with or otherwise in relation to these responsibilities. We will not be responsible if our product fails to perform because of your third party software, your hardware malfunction, or your actions or inaction. If we learn that our product failed because of one of these, we reserve the right to charge you for our work in investigating the failure. At your request we will assist you in resolving the failure at a fee to be agreed upon.
(a) Term. This Agreement will become effective when you license or use any of our products or services and will remain in effect during the term or any renewal term of our products or services. The term and any renewal terms for the products and services are described at time of purchase. If not otherwise stated, the initial term of each product or service is one year from the day it is made available and will automatically renew for additional one year periods, unless one party gives the other at least 90 days’ notice prior to the end of the then- current term.
(b) Suspension and Deactivation. Without prejudice to any other rights, we may at any time suspend or deactivate your right to use or access the products or services, or terminate an order form or this Agreement. In such cases, you must stop using and accessing the products or services, and destroy any copies you may have. Charges remain payable in full during periods of suspension or limitation arising from your action or inaction.
(c) Termination. We may terminate all or part of the Agreement in relation to a product or service which is being discontinued. Either of us may terminate the Agreement immediately upon written notice if the other commits a material breach and fails to cure the material breach within 30 days of being notified to do so. Any failure to fully pay any amount when due under this Agreement is a material breach for this purpose. Unless we terminate for breach or insolvency, pre-paid charges will be refunded on a pro-rated basis. If, as the result of a modification or termination of an agreement with a third party provider, we fundamentally change a product or service to your detriment, you may terminate the Agreement (in whole or with respect to the affected product or service) upon 30 days written notice.
(d) Effect of Termination. Except to the extent we have agreed otherwise, upon termination, all your usage rights end immediately and each of us must uninstall or destroy all property of the other and, if requested, confirm this in writing. Termination of the Agreement will not (i) relieve you of your obligation to pay Thomson Reuters any amounts you owe up to and including the date of termination; (ii) affect other accrued rights and obligations; or (iii) terminate those parts of the Agreement that by their nature should continue.
We are not liable for any damages or failure to perform our obligations under the Agreement because of circumstances beyond our reasonable control. If those circumstances cause material deficiencies in the products or services and continue for more than 30 days, either of us may terminate any affected product or service on written notice to the other.
Our affiliates and third party providers benefit from our rights and remedies under the Agreement. No other third parties have any rights or remedies under the Agreement.
(a) Assignment. You may not assign, delegate or otherwise transfer the Agreement (including any of your rights or remedies) to anyone else without our prior written consent. We may assign or otherwise transfer the Agreement (including any of our rights or remedies) in whole or in part to an affiliate or any entity that succeeds to all or substantially all of the assets or business associated with one or more products or services, and will notify you of any such assignment or transfer. We may subcontract any of the services in our sole discretion. Any assignment, delegation or other transfer in contravention of this Section 13(a) is void.
(b) Feedback. You grant Thomson Reuters a perpetual, irrevocable, transferable, non-exclusive right to use any comments, suggestions, ideas or recommendations you provide related to any of our products or services in any manner and for any purpose.
(c) Severability. If any part of the Agreement that is not fundamental is illegal or unenforceable, it will be deemed modified to the minimum extent necessary to make it legal and enforceable. If such modification is not possible, the part will be deemed deleted. Any such modification or deletion will not affect the validity and enforceability of the remainder of the Agreement.
(d) Agreement Compliance. We or our professional representatives may review your compliance with the Agreement throughout the term of the Agreement. If the review reveals that you have exceeded the authorized use permitted by the Agreement, you will pay all unpaid or underpaid charges.
(e) Governing Law. If we have not stated otherwise in writing, and you are located in the United States, the Agreement will be governed by the laws of the State of New York and each of us hereby irrevocably submits to the exclusive jurisdiction of the federal and state courts of the State of New York located in New York County to settle all disputes or claims arising out of or in connection with the Agreement. If you are located in Canada, the Agreement will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein and each of us hereby irrevocably submits to the exclusive jurisdiction of the courts of the Province of Ontario to settle all disputes or claims arising out of or in connection with the Agreement.
(f) Precedence. The descending order of precedence is: third party license terms contained in Section 1(f) of these terms; any applicable additional terms we provide in the order form or at time of purchase; and the remaining provisions of the Agreement.
(g) Amendment. We may amend this Agreement from time to time by giving you at least 30 days’ written notice. If we make material changes that adversely affect you, you may request good faith negotiations regarding the amendments. If the amended terms are not agreed before their effective date, you may terminate the Agreement by providing written notice within 5 business days.
(h) Waiver. Neither of us waives our rights or remedies by delay or inaction.