1. Thomson Reuters Tax & Accounting software and research solutions
  2. Product specific terms

Product specific terms

In addition to the terms and conditions set out in the applicable customer agreement(s) with Thomson Reuters – Tax & Accounting Business ("Thomson Reuters"), the following product specific terms apply with respect to these products and services:

  • Customer agrees that its access to and use of Alteryx products and services is governed by the Alteryx End User License Agreement.

  • Credit Usage

    All your users are entitled to create the following billing events:

    • addition of fieldwork or completion requests for Inflo Collaborate, which will be charged at 1 Credit;
    • reconciling fieldwork data within Inflo Ingest, at which point Inflo Ingest will be charged at 2 Credits together with any default modules stipulated within the Order Form at 3 Credits per Software Module; and
    • upgraded to Software Modules not included within the default modules stipulated within the Order Form at 4 Credits per Software Module.

    Once a billing event has been created by a user, the Credit is deducted in respect of such Room, regardless of the date on which you will start to use the Services in respect of that Room.

    For Inflo Starter, no credits will be charged for the Inflo Collaborate module.

    For Inflo Pro, no credits will be charged for any modules.

    Limitation of Liability

    Inflo’s total aggregate liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the agreement shall be limited as follows:

    • where the claim relates to a particular Software Module within a Room, or to a whole Room, the notional amount that have paid for usage, being an amount equal to the Fees divided by total number of Credits purchased;
    • for all other claims, to the Fees paid during the 12 months immediately preceding the date on which the claim arose; and
      where the claim relates to the indemnity at condition 16.2 of the Conditions of Use, an amount per claim, equal to 10% of the Fees paid by you to us during the 12 months immediately preceding the date on which the claim arose.

  • Product terms

    User Data License. You hereby agree and acknowledge that Thomson Reuters and its third party providers may collect and store information regarding your use of the Software for purposes of testing, supporting, enhancing, developing or improving the Software or any technology underlying the Software (“User Data”). You hereby grant to Thomson Reuters and its third party providers an irrevocable, non-exclusive, perpetual, transferable, sublicensable and royalty-free right and license to use, collect, process and store User Data for purposes of testing, supporting, enhancing, developing and improving the Software and any technology underlying the Software. This section 3 shall survive termination or expiration of this Agreement.

    1. ONESOURCE Property Tax
      Thirty days prior to expiration of the then current term, the parties shall determine if any additional Fees are owed by Customer to Thomson Reuters based on the number of personal property tax returns (filed and amended), real and personal property parcels, and property tax data hosting assets* in Customer's database as of the expiration date of the applicable term. Customer will be invoiced for any additional Fees which will be due and payable in accordance with the Agreement. (*An asset record will be counted each time an asset appears in Customer's database, regardless of the fact that multiple records may represent the same asset. Different asset records can be created for the same asset in multiple tax years, and in multiple asset listing files, such as a workspace listing, active listing, posted listing, amended listing, or some other listing.)
       
      In the event the digital images and documents storage space used in Customer's database exceed the cumulative amount of one (1) megabyte multiplied by the number of parcels/accounts per tax year, Customer may be charged additional Fees per the excess usage clause in the applicable Agreement. Such additional Fees will be mutually agreed to between the parties.
    2. ONESOURCE Determination
      Upgrades. During the term of the applicable Order Form, Thomson Reuters will provide the most current version of the software. In the event of a new release of the software, Customer will be provided a minimum of 90 days’ notice of a new production environment release. Thomson Reuters will provide Customer a pre-production environment with the new software version for testing a minimum of 30 days prior to the new release. For critical security, stability fixes, or patches that do not introduce any new functionality, Thomson Reuters may immediately update or patch the software and provide reasonable notification to Customer.
       
      Load Testing. Load testing will be supported as follows: Customer may do load tests only in pre-production environments with prior written notification and agreed upon testing schedule with Thomson Reuters. Load testing in the production environment is not currently supported. Customer may be charged hosting and professional services fees to configure and run the load test.
    3. ONESOURCE Statutory Reporting
      If your license of ONESOURCE Statutory Reporting includes the feature variously referred to as “Translation Helper”, “Translate tool”, “Translate”, “Language translation” or “Language translation function” (“the Feature”) then the following terms shall apply in addition:

      a)       It is agreed that the Feature is a feature in which translation of text is conducted by software without any human intervention. No automated translation is perfect nor is it intended to replace human translators and so translations using the Feature are provided "as is" and no warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made using the Feature. Consequently, the Customer agrees that it assumes sole responsibility and entire risk as to the accuracy, suitability and results obtained from use of the Feature. Customer understands and agrees that results obtained from use of the Feature do not relieve Customer of responsibility, including its responsibility to any third party, for the preparation, content, accuracy and review of, or the appropriate legal, tax and/or accounting treatment of, items reflected on its tax returns or financial statements including but not limited to the accuracy of the translations produced by the Feature. THIS SERVICE (I.E. THE FEATURE) MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE AND GOOGLE TERMS MAY APPLY. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

      b)       It is agreed that the Feature may include software and materials (“Third Party Materials”) which are provided by a third party (i.e. other than a party to the applicable agreement and its Affiliates) (“Third Party Provider”). Accordingly, if the Third Party Provider ceases to make the Third Party Materials available to Thomson Reuters or requires Thomson Reuters to suspend or terminate the provision or use of all or any part of the Third Party Materials that are included in the Feature to or by Customer or any of its Authorised Users, then Thomson Reuters may suspend or terminate that part of the Feature immediately without notice or further obligation to Customer. In the event that the licence to the Feature is terminated Thomson Reuters shall reimburse the Customer the pro-rata portion of their fees related to the unused portion of the Feature subscription unless the termination is directed by Third Party Provider as a result of Customer's misuse of that Third Party Materials.
    4. ONESOURCE Indirect Tax Compliance for UK Making Tax Digital
      ONESOURCE Indirect Tax Compliance for UK Making Tax Digital (“OIC for UK MTD”) shall mean the Hosted Application as provided by Thomson Reuters for the purposes of automating the creation of the United Kingdom VAT Return and the United Kingdom EC Sales Listing. This Hosted Application includes the functionality to import configured data from the Customer's source system, to run standard validation checks and to run a set of standard exception reports for further interrogation testing by the Customer. OIC for UK MTD will populate the Customer's United Kingdom VAT Return and EC Sales Listing, allow further review, adjustments and approval by the Customer and will facilitate (a) the electronic filing by the Customer of the Customer's approved United Kingdom VAT Return via the method of electronic filing provided by H.M. Revenue & Customs (“HMRC”); and (b) the uploading to HMRC’s online portal in file format of the Customer's approved EC Sales Listing; in each case subject at all times to the availability of the relevant HMRC electronic filing or online portal, as the case may be.
    5. ONESOURCE Data Hub
      The standard subscription to ONESOURCE Data Hub includes up to 1 terabyte (TB) of storage. If the agreement expires or is terminated, we will provide access to ONESOURCE Data Hub for 180 days so that you may migrate your data. The terms and conditions of the agreement remain in effect through this 180-day post-agreement period. For the avoidance of doubt, unless your ONESOURCE Data Hub product specifically includes the word “API” in the product description on the Order Form, then you may not automatically connect (whether through APIs or otherwise) to ONESOURCE Data Hub.

  • Product Specific Note - Unless expressly stated otherwise on the Order Form, your use of the Service is capped at a maximum of 20 questions per subscription period. If needed, you may purchase an additional number of capped questions by contacting customer support at supportanz@thomsonreuters.com. Where your use exceeds your usage cap, Thomson Reuters reserves the right to charge a surcharge equivalent to your then current subscription fee. This surcharge may be imposed at the discretion of Thomson Reuters, but you will be provided with prior notice if you are likely to exceed your cap.

  • Product Specific Note - Unless expressly stated otherwise on the Order Form, your use of the Service is capped at a maximum of 5 questions per subscription period. If needed, you may purchase an additional number of capped questions by contacting customer support at supportanz@thomsonreuters.com. Where your use exceeds your usage cap, Thomson Reuters reserves the right to charge a surcharge equivalent to your then current subscription fee. This surcharge may be imposed at the discretion of Thomson Reuters, but you will be provided with prior notice if you are likely to exceed your cap.

  • Purchases of Thomson Reuters desktop-based software products and Excel-based toolkits, which are downloaded via Checkpoint, CD, any other digital storage media or cloud-based storage solution, and subsequently accessed via desktop, cannot be cancelled until after the expiry of the initial or renewal term, as applicable.