CS Professional Suite

Introducing A New CS Professional Suite Website and Community

Overview

Starting August 31, 2015, the CS Professional Suite website will become a part of the Thomson Reuters Tax & Accounting website, which offers even more products and helpful resources in one convenient location. You’ll still have the same access to all your CS Professional Suite resources and content—and much more.

With this move, we’ve created an up-to-date, centralized tax site that provides an intuitive, accessible and above all, valuable customer experience. In addition, we’ve made improvements to the overall look, feel and organization of the new tax site to make navigation easier and more enjoyable than ever.

What’s New

We made several changes to create the best possible online experience for our customers. Here are a few highlights of the changes you can expect to see.

Community

The enhanced Tax & Accounting Community site is a stable and modern platform connecting you with the answers you need when you need them, and providing more extensive access than ever to your peers across the profession. With this new platform, you can take advantage of the upgrades the Community offers—like a fully customizable email notification system, relevant posts as soon as you log in and a searchable file directory, with all of the people and subjects to which you’re accustomed.

Also, the former ARNE community will now be housed on a new platform with improved functionality. Check out the Community Walkthrough video below, which will guide you through the new Community and provide comparisons with the features you’ve enjoyed with ARNE. You can also view our FAQs and Quick Reference Guide for answers to questions about Community changes.

Customer Center

Our comprehensive Customer Center includes all of the resources that you need to manage your software, update your profile, get product support, find training and consulting options, connect with your tax and accounting peers and more. This high-level navigation page includes helpful links and information for resources such as My Account, Support, Training and Consulting, Community, Ideas Communities and more.

Your Accounts

To simplify the website login process for your CS Professional Suite account, the updated tax site will have a Your Accounts section featuring other accounts, where you can select the option to log in to any of your Tax & Accounting accounts. Your login info will stay the same.

We look forward to the next chapter in providing an improved experience for our tax and accounting customers!